Restaurant Booking Policy
The Bentley Pines Restaurant is open for lunch and dinner services, Monday to Friday. We do ask that once you have secured a reservation at a particular time that you adhere to that time.
We strongly recommended that groups reserve a table in advance by contacting the team directly. Tel: (08) 9267 7219
If a reservation is made then the table is yours for the whole of service and we do not normally ask you to vacate a table. However, should you arrive more than 30 minutes after your booking time without forewarning, then you may lose your table to another group. We would respectfully ask that you are ready to be seated at the time of your reservation.
Should you arrive after your booking time, we may need to hold you back to a later time to ensure the best possible level of service to all our guests. It is essential that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately.
If you have not informed us at the point of booking, please contact the restaurant to discuss your requirements with a member of our team. Tables are allocated on the day by the restaurant team and although we will do everything we can to allocate a table in your preferred area of the dining room, we cannot always guarantee this.
Cancellation Policy
If a booking is cancelled, and a deposit has been paid, the deposit will be issued as a gift voucher or can be used for an alternate booking date. Deposits are non refundable. The Bentley Pines will retain the deposit as a ‘Cancellation fee’ if less than the required hours’ notice is given.
In the case of special event bookings (including but not limited to functions, group bookings, Wine Dinners, New Years Eve, Valentine’s Day, Mothers Day, Fathers Day and Christmas and New Year week events), the cancellation fee will be 100% of the per person price.
Upon booking your credit card details will be required to guarantee your booking. A staff member will call to explain the cancellation policy and note your credit card details to be used to charge in the event of a cancellation or no show.
We will notify you of any cancellation or no show fee charged.
The Bentley Pines Restaurant is open for lunch and dinner services, Monday to Friday. We do ask that once you have secured a reservation at a particular time that you adhere to that time.
We strongly recommended that groups reserve a table in advance by contacting the team directly. Tel: (08) 9267 7219
If a reservation is made then the table is yours for the whole of service and we do not normally ask you to vacate a table. However, should you arrive more than 30 minutes after your booking time without forewarning, then you may lose your table to another group. We would respectfully ask that you are ready to be seated at the time of your reservation.
Should you arrive after your booking time, we may need to hold you back to a later time to ensure the best possible level of service to all our guests. It is essential that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately.
If you have not informed us at the point of booking, please contact the restaurant to discuss your requirements with a member of our team. Tables are allocated on the day by the restaurant team and although we will do everything we can to allocate a table in your preferred area of the dining room, we cannot always guarantee this.
Cancellation Policy
If a booking is cancelled, and a deposit has been paid, the deposit will be issued as a gift voucher or can be used for an alternate booking date. Deposits are non refundable. The Bentley Pines will retain the deposit as a ‘Cancellation fee’ if less than the required hours’ notice is given.
In the case of special event bookings (including but not limited to functions, group bookings, Wine Dinners, New Years Eve, Valentine’s Day, Mothers Day, Fathers Day and Christmas and New Year week events), the cancellation fee will be 100% of the per person price.
Upon booking your credit card details will be required to guarantee your booking. A staff member will call to explain the cancellation policy and note your credit card details to be used to charge in the event of a cancellation or no show.
We will notify you of any cancellation or no show fee charged.